(NEWS10) – The Better Business Bureau (BBB) is warning consumers about baby and motherhood gift cards sent to them by “Jenny B.”
The BBB says these cards are not from a friend but are part of a questionable marketing scheme by Mother’s Lounge, LLC.
The gift cards are being sent all over the United States and Canada in an envelope that appears to have lost its return label.
Inside the envelope is a card congratulating the recipient on their recent pregnancy and a variety of gift cards and coupons for motherhood and baby items.
According to the BBB, Mother’s Lounge is a company based in Pleasant Grove, Utah that sends gift cards for their different online businesses.
To date, there have been 55 complaints regarding this company to the BBB.
Consumers have complained, telling the BBB that adding a gift card to their orders appears to increase the shipping cost.
It’s unclear what mailing lists the company is using, but not all of the women receiving these gift cards are pregnant, the BBB says.
When purchasing gift cards, the BBB recommends the following:
- Read the fine print. Search the card’s packaging and the card itself for any fees, expiration dates, and terms and conditions. Some organizations charge service fees or will limit the gift card to “in-store only” purchases, making it useless for online shopping.
- Start with Trust®. It’s important to buy from sources you know and trust. Visit BBB.org to see a business’ BBB Business Profile and find trustworthy BBB Accredited Businesses. Make sure to look up the business at BBB.org to view its rating, complaint history and reviews from past customers.
- Examine the card and packaging for tampering. Make sure the packaging hasn’t been tampered with, and check the back of the card to make sure that the PIN number hasn’t been exposed and no protective stickers have been removed.