CHARLOTTE, N.C. (WJZY) — It was a weekend trip for Alexcia Powell, Brittany Gilliard, and their family to a North Carolina amusement park for some family time. But the relaxing day turned into a disaster when one of the rides froze in midair.

People watched in horror as the Electro-Spin got stuck midair at Carowinds, a 407-acre amusement park in Charlotte, North Carolina. “We were on a boat ride that was across from it, and as we were getting off, we heard people screaming,” said Powell, who witnessed the incident.

Powell and Gilliard said they can’t remember how long people were stuck in the air, but in video they recorded, you can see many hanging in their seats. “It looked terrifying,” added Gilliard. “I was terrified for them.”

“That could have been anyone on there,” Powell said while recounting the incident.

A spokesperson for Carowinds a statement to NEWS10’s sister station in Charlotte. Safety and security of our guests and associates is our top priority,” it said. “Unfortunately, while we work hard to provide the best experience possible, attractions may not always be operational.”

“It kind of deterred us from wanting to get on any other rides for that exact reason,” Powell said. “What if we get on and we get stuck upside down or midway through a loop?”

The two videos of the Electro-Spin have been shared over 7,000 times on Facebook and viewed nearly 8,000 times on Twitter, with many people saying they may not ride again. “It was crazy how big of an effect those videos had on people,” Powell said.

This is not the first time people have been stuck on a ride at the Carowinds amusement park. Nearly 100 people were suspended high in the air for over two hours on the ride Windseeker in 2015. Powell and Gilliard said that after witnessing the incident, they will still go back, but only to the water park.