NY Tax Department Call Center hours extended

New York News

ALBANY, N.Y. (NEWS10) — New York is offering expanded tax filing assistance ahead of Monday’s midnight tax filing deadline.

Tax Department representatives will be available until 7 p.m. to answer any last-minute filing questions. To reach a representative, call (518)-457-5181.

Other resources for filing your taxes

E-file for free: Taxpayers with adjusted gross household incomes of $66,000 or less in 2018 may access free, user-friendly software from their computer, smartphone, or tablet at www.tax.ny.gov (search: Free File).

Check your refund online: If you’re eager to find out about your claim for an income tax refund, use the Check your refund status! app on the NYS Tax Department’s website: www.tax.ny.gov (search: Refund). It’s the fastest and most convenient way to find out when to expect your refund. You’ll need to enter the refund amount you’re claiming, your Social Security number, and which form you filed.

Request an automatic extension of time to file: You can obtain an automatic extension of time to file if they are unable to submit a completed income tax return by Monday’s deadline. An extension will provide more time to submit your return, but not more time to pay any tax owed. You must make full payment of the properly estimated tax balance owed when requesting an extension of time to file. Personal income tax returns filed on extension are due on or before Tuesday, October 15, 2019.

Communicate directly with the Tax Department: If you receive a letter asking for documentation to support entries on your return, it doesn’t mean that you did anything wrong. It’s one of several steps the Tax Department takes to ensure that returns and refunds claimed are accurate. The goal is to stop questionable returns and refund claims, not to delay refunds owed.

Access your Online Services account: This page (search: account) on the NYS Tax Department’s website:www.tax.ny.gov, provides a central location for viewing details about your tax account. You can view prepayments to accurately report them on your tax return when filing, including estimated tax payments made throughout the year or any payment made with your extension of time to file.

Pay what you owe: If you owe taxes, you can pay directly from your bank account or by debit or credit card through your Online Services account. If you can’t pay what you owe all at once, submit your completed tax return by the April 15 deadline to avoid penalties, pay what you can afford now to reduce interest and request an Installment Payment Agreement (IPA). An IPA is the Tax Department’s most convenient and popular payment option for outstanding tax debt.

Take advantage of Quick Pay: Individuals who can pay in full can satisfy their bill or tax debt directly from their bank accounts. The online app (search: Quick Pay) on the NYS Tax Department’s website: www.tax.ny.gov can be accessed from home computers, a smartphone, or other mobile devices.

Visit the Taxpayer Answer Center: You can find answers to common tax questions by searching our database of FAQs. Click “Answer Center” at the bottom of www.tax.ny.gov

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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