New York AG launching investigation into Apple FaceTime privacy breach

New York News

FILE – In this Jan. 3, 2019 file photo, the Apple logo is displayed at the Apple store in the Brooklyn borough of New York. Apple has made the group chat function in FaceTime unavailable, Tuesday Jan. 29, 2019, after users said there was a bug that could allow callers to activate another user’s microphone […]

The New York Governor’s Office announced Attorney General Letitia James will launch an investigation into Apple’s FaceTime privacy breach.

The governor’s office says the investigation will look at Apple’s failure to warn consumers about the FaceTime bug and its slow response to addressing the issue.

The bug allows users to receive audio and video from the device of the person they are calling before the person accepts or rejects the call.

As part of the investigation, the Department of State’s Division of Consumer Protection isaccepting consumer complaints related to the FaceTime bug. The helpline 1-800-697-1220 is available Monday to Friday from 8:30 a.m. to 4:30 p.m.

Reports indicate that the bug was raised with Apple by a consumer more than a week before it was shared widely in the media and the company took action to disable the affected feature of the app until it releases a fix.

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