New dispatch system for Saratoga County


Computer Aided Dispatch, known as CAD, is a $2 million system upgrade that allows Saratoga County to share data with neighboring Albany and Rensselaer counties for mutual aid purposes. The data is also shared with the Saratoga Springs Police Department.

 “If we have a very active call going on and we need to get several cars to that call, we are able to do that through that software,” explained Sgt. Laura Emanation, of the Saratoga Springs Police Department. “And it takes away the stress off of having to think on the fly.”

Although the Saratoga Springs Police Department has it’s own dispatch center, it works closely with the county dispatchers at the Saratoga County Sheriff’s Office. 

Not only does this new technology help first responders get to an emergency faster, but it also helps to ensure their safety. Dispatcher’s know exactly where to deploy back up help.

The new system has been “live” for almost a week and has been a success.

“We have plans to roll this out to every agency in the county,” explained Steve Gordon, Saratoga Sheriff’s Office Director of Communications. “And we are starting discussions with the New York State Police as well to have their AVL data reported to the system.”

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