ALBANY, N.Y. (NEWS10) – CDPHP and MVP Health Care have partnered to give patients access to free access to telemedicine services to prevent the spread of the coronavirus.

Anyone who has a plan through those health care providers, including MVP members in New York and Vermont, can access virtual emergency medicine services that allows patients to connect with a physician 24/7 from the comfort of their home. The emergency medicine trained providers can assess a patient’s need for COVID-19 testing and prescribe appropriate treatment.

“If we think somebody is no risk, then there’s no testing. If we think somebody is low risk, then we have to make a clinical judgment of: is this worth testing? Or do we want to self-quarantine? We work with the health department for those borderline cases,” Keith Algozzine, CEO and co-founder of United Concierge Medicine told News10.

If there’s someone who they decide needs testing, they work with the local health systems that have testing sites to figure out where to send that patient.

CDPHP members can download the app on their smartphone, or simply call 1-800-ER-ANYWHERE to be connected to a live, emergency medicine provider, or visit

MVP Health Care members can call 1-833-myERnow, or visit to be connected to a live, emergency medicine provider.

MVP Health Care and CDPHP are also reminding members of the following:

·        COVID-19 diagnostic tests prescribed by doctors will be covered in full.

·        There will be no prior authorization for COVID-19 testing.

·        Now is also a good time for members who have mail order benefits to consider ordering a 90-day supply of medications.

CDPHP and MVP Health Care have plans in place to remain operational in the event of any widespread illness. Should you need anything during this time, do not hesitate to call your plan’s customer service team for questions related to your benefits or care.