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NEW YORK, July 10, 2014 /PRNewswire/ -- MetTel, a leading provider of IP-enabled communications solutions, today announced that Addus HomeCare Corporation has selected MetTel as one of its wireless service providers. MetTel utilizes multiple Tier 1 wireless networks to provide mobile access nationwide. MetTel's unique wireless offering includes nationwide coverage on the three major wireless networks, Mobile Device Management functionality and a customizable billing portal. MetTel has already successfully enabled Addus to rapidly deploy several hundred devices as part of its mobile health initiative.
Addus has over 16,000 employees providing homecare services to its clients in 23 states. Proper workforce management and data collection are essential to delivering quality services while controlling cost. Addus is deploying mobile applications to support the company's strategic wireless initiative. "It was important for us to select a wireless partner that could provide us with superior customer service," said Inna Berkovich, CIO at Addus. Ms. Berkovich went on to say, "Given the sheer volume of devices we are deploying, we rely heavily on MetTel's ability to roll out and support our mobile caregiver initiative." Roger Ness, VP of Information Technology at Addus, added, "The rollout has gone very smoothly. We are very impressed with MetTel's responsiveness and ability to configure the devices to meet our application requirements."
"We are delighted that Addus has selected MetTel as their trusted wireless service provider," said Max Silber, Executive Director of Wireless Services at MetTel. "We have extensive experience providing services to clients in the healthcare vertical and understand the challenges they face in managing a highly mobile and geographically dispersed staff. With nationwide coverage over Tier 1 networks coupled with our sophisticated management tool set, MetTel is the ideal partner for Addus."
MetTel partners with leading sales organizations to offer its solutions to enterprise customers. Health Tech Associates LLC, a consultancy focused on strategic implementation of technology solutions in the healthcare sector, identified MetTel as the right strategic wireless partner for Addus. "We work with multiple carriers across the United States and understand the competitive landscape," said Jake Levy, President at Health Tech Associates. "MetTel's ability to deliver wireless services on diverse Tier 1 networks and their commitment to bring the latest and best technologies for expense and device management is a key differentiator."
Addus is a provider of a broad range of home and community based services, primarily social in nature and provided in the home, and focused on the dual eligible population. Addus' services include personal care and assistance with activities of daily living, and adult day care. Addus' consumers are individuals who are at risk of hospitalization or institutionalization, such as the elderly, chronically ill and disabled. Addus' payor clients include federal, state and local governmental agencies, commercial insurers and private individuals. For more information, please visit www.addus.com.
From Global MPLS Network and VoIP technologies to traditional voice solutions, MetTel provides a complete portfolio of wireless and wireline services to enterprise and government customers throughout the United States, Canada, Puerto Rico and beyond. MetTel is redefining telecommunications by converging all communications over a single network with one cost-effective provider managing all voice and data communications services. Combining advanced telecommunications solutions with a powerful platform of proprietary, cloud-based software, the company's MetOne® Portal enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. Founded in 1996 and headquartered in New York City, MetTel delivers advanced telecommunications solutions at competitive prices, supported by superior, domestic-based customer service. For more information visit www.mettel.net
About Health Tech Associates
HTA provides a variety of consulting services focused on the strategic implementation of technology solutions to improve the quality of service and operational efficiency of our clients. With over 20+ years of industry experience, our consultants provide innovative and practical solutions to the everyday challenges that healthcare providers face in today's market of declining reimbursement and increased regulatory requirements. HTA's track record for project success and commitment to client service is the cornerstone for the company's long lasting customer relationships.
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