Investigation into electric bill price increase continues - NEWS10 ABC: Albany, New York News, Weather, Sports

Investigation into electric bill price increase continues


ALBANY, N.Y. - Sen. Charles Schumer is calling for an investigation into increased electricity prices.

Schumer said he is urging the Federal Trade Commission to look into the increase in utility prices to see if prices were altered.

On Tuesday officials with the Federal Energy Regulatory Commission held a conference to discuss the impacts of recent cold weather events on regional transmission organizations, independent system operators and actions taken during that time.

"The purpose of the technical conference was to help us understand the impacts of this winter's cold weather on energy reliability and prices in New York and in other regions. We will use the lessons learned to work to improve the competitive energy markets and infrastructure to better provide service to customers at just and reasonable rates," saidFERC Acting Chairman Cheryl LaFleur.

Customers are complaining of increases from50 to 100 percent.

Customer Ashley Fisher said her electric bill doubled to $500. After she received her bill, she filed a complaint with the Public Service Commission.

"If you go online there's a website. I mean I just googled it. There's a website that you fill out the form and somebody will end up emailing you and then somebody from National Grid will call you but all they're going to tell you is that it's because it's so cold. That's the only answer they can give me," said Fisher.



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