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Starpoint Resort Group, a global leader in resort vacations, is happy to share that complaints have drastically dropped in January.
Las Vegas, Nevada (PRWEB) February 21, 2014
Customer satisfaction has always been a top priority with Starpoint Resort Group. Its obvious when looking at reviews that the company continues to take service seriously. Throughout the past year, Starpoint Resort Group has seen a steady decline in complaints from its members. The company believes in the philosophy of treating others as they would want to be treated, and it shows. Using past complaints as training tools helps representatives improve and strive to provide excellent customer service, and Starpoint has seen these efforts pay off in a big way.
Many reviews state that the companys quick response time to any complaints or concerns is greatly appreciated. Training its staff to deal with even the smallest complaint seriously and effectively has played a major role in the reduction of repeat complaints. The beginning of 2014 marked a monumental change in complaint trends, leading the company to believe that members are definitely noticing its efforts. Starpoint looks forward to complaints levels being even lower in February as these efforts continue to make an impact.
Honest and straightforward marketing tactics help to set this company apart from others in the industry. Starpoint Resort Group strives to inform all prospective members about every detail of what they will be receiving with a luxury vacation membership, and always makes a concentrated effort to be transparent. Starpoint has always striven to provide exceptional customer service whenever a prospective client walks through its doors. With years of experience, this company is a clear leader in the industry when it comes to quality, expertise and professionalism.
Starpoint Resort Group uses past reviews and complaints as key tools in training and improving its already stellar services to prospective members. It is no wonder they are so highly ranked within the industry. Prospective members appreciate a company that listens and adapts to their needs. The company expects to continue to see a decline in negative reviews and complaints as the year moves on.
Starpoint Resort Group is the developer of GeoHoliday Vacation Club.
Email: info(at)StarpointResortGroup(dot)com or visit http://www.geoholidayclub.com.
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