ROTTERDAM, N.Y. -- Police released a report over the weekend addressing a claim against the town of Rotterdam for more than $1 million over the alleged abuse of a special needs teen.
In October of 2013, Rotterdam Police responded to a call from Mohonasen transportation that a student would not get off the bus after the driver refused to transport him.
After warning the teen several times, officers used force to take the boy off the bus. A claim filed by the teen's attorney against the town of Rotterdam says he suffered a fractured humerus.
The claim states that officers have a lack of education and training when it comes to addressing the mentally challenged, but a report by police said the incident was reviewed and officers followed proper procedures.
The police chief and deputy said the officers involved followed protocol and have more than 30 years of experience without any claims like this one.
Harvey Rosenthal with the State Association of Psychiatric Rehabilitation said officers should have used other techniques before threatening the boy that things would get physical if he did not cooperate.
"With the right training and sometimes being accompanied by mental health professionals police are more effective in de-escalating the situation rather than escalating it," said Rosenthal.
NEWS10 ABC reached out to the town supervisor, deputy supervisor, and attorney, all of whom were not available by press time.