Assistance options available for National Grid customers - NEWS10 ABC: Albany, New York News, Weather, Sports

Assistance options available for National Grid customers


ALBANY, N.Y.-- National Grid reminds customers that applications are still being accepted for the federally-funded Low Income Home Energy Assistance Program with winter in full swing.

LIHEAP provides income-eligible families assistance in paying their energy bills. Payments vary depending on household income and composition, as well as heating fuel costs in relation to income.

The LIHEAP process varies by state:

In Upstate New York, please visit the New York State Office of Temporary and Disability Assistance website at to determine how to apply in your area or call your local county Department of Social Services.

In Downstate New York, for your convenience, applications are accepted by HEAP personnel at National Grid Customer Service Centers from 9:00 AM to 4:00 PM, Monday through Friday.

On Long Island and in the Rockaways, call the HEAP information line for your area:

Nassau County    (516) 565-4327

Suffolk County     (631) 853-8820

The Rockaways   (800) 692-0557

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