ALBANY, N.Y. -- Due to the winter storm forecast to impact the Northeast Corridor, Amtrak will operate a modified snow schedule on Friday, Jan. 3, 2014.
Acela Express and Northeast Regional service will operate between Boston and Washington. Passengers should expect reduced frequencies, particularly in New England.
Corridor services, including the Keystone Service (New York – Harrisburg, Pa.), Empire Service (New York – Albany, N.Y.), Amtrak Downeaster (Brunswick, Maine – Boston) and most of the Springfield Shuttle (New Haven, Ct. – Springfield, Mass.), are not affected and are expected to operate a normal schedule.
Passengers holding reservations that require modification are being accommodated on other trains and proactively notified by Amtrak Customer Service. A range of tools – including Amtrak.com, smartphone apps and 1-800-USA-RAIL – are available to assist in travel planning.
Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.