GUILDERLAND, N.Y. – Crews were called to Ruggerio's Pizza Shop on Carmen Road in Guilderland shortly after five Friday evening after people reported seeing flames and smoke coming from the roof of a strip mall that the pizza shop is in.
"My daughter yelled, 'everybody out, everybody out," said Ida Ruggerio who owns Ruggerio's pizza.
The Ruggerio's family owns the pizza shop on Carmen Road in Guilderland. Ida said she was inside when "two customers came in and said that they smelled gas," said Ruggerio.
Her daughter went to check on the gas but found nothing.
"A few minutes later another customer came in and said that there was fire on top of our roof," said Ruggerio.
They evacuated the restaurant and called 911.
"The first unit here was a police unit," said Guilderland Public Information Officer Sean Maguire. "[The police officer] evacuated the building immediately, and the fire department, when they got here got right to work."
Maguire said flames were seen coming from the roof of Ruggerio's pizza when the fire department arrived.
"They saw some visible smoke and flame coming from the second roof here on the building, and they went right to work with their ladder-truck and crews to knock that down," said Maguire.
Tom Hoffman has owned the building for 17 years, the Ruggerio's have been in the building for 14 years.
"My first reaction was to get up here and make sure no one was hurt," said Hoffman. "They didn't know when they called me, they only knew that the place was on fire."
Maguire says no injuries were reported on scene and everyone inside made it out safe.
"I feel bad because this is the busiest time of the year for them," said Hoffman. "I was just talking with the owner and he said that next week they're booked solid with orders."
"My heart goes out to our employees because it is Christmas, and that's what I feel bad about," said Ruggerio.
The Ruggerio's own another pizza shop in Scotia.
"Between the two stores we've never had anything like this, this is devastating," said Ruggerio.
But they plan to stay and reopen, and the building owner plans to rebuild as soon as possible.
"All of this can be replaced, so as long as nobody got hurt, it's okay," said Hoffman.
"I'm very thankful to the Lord that we were able to get out with no injuries," said Ruggerio.
Fire crews cut holes into the roof to allow the building to ventilate overnight. Investigators will be here Saturday morning to try and determine a cause.
The Ruggerio's say they plan to fill orders that were scheduled for next week. People interested in contacting them about their order can reach them at 518-399-1247.
Local News <a href="http://www.wten.com/category/173731/-local-news">More>></a>Local NewsMore>>
KINGSBURY, N.Y. – The Washington County Sheriff's Office needs help identifying a woman who may be connected to a larceny case. The Sheriff's Office announced they are looking to identify the woman afterMore >>
The Washington County Sheriff's Office needs help identifying a woman who may be connected to a larceny case.More >>
FULTON COUNTY, N.Y. - The Fulton County Sheriff's Office has announced that they installed a prescription drug drop off box in their lobby. The office said they paired up with ASAPP's Promise in orderMore >>
The Fulton County Sheriff's Office has announced that they installed a prescription drug drop off box in their lobby.More >>
SCHOHARIE, N.Y. - About 100 people came out to a meeting to discuss the proposed casino at Howe Caverns. The public meeting was held Tuesday evening so the Schoharie Board of Supervisors could hear pubicMore >>
About 100 people came out to a meeting to discuss the proposed casino at Howe Caverns.More >>
ALBANY, N.Y.—A new family suite kitchen was unveiled by the Albany Medical Center and Hannaford Supermarkets on Wednesday. The kitchen is now at the Ronald McDonald House Charities Family Suite at theMore >>
A new family suite kitchen was unveiled by the Albany Medical Center and Hannaford Supermarkets on Wednesday.More >>
ALBANY, N.Y.-- $95 million in awards for shovel-ready projects to build affordable housing across the state was announced by Governor Andrew Cuomo on Wednesday. Low interest loans and tax credits willMore >>
$95 million in awards for shovel-ready projects to build affordable housing across the state was announced by Governor Andrew Cuomo on Wednesday.More >>
WATERVLIET, N.Y. - The Watervliet Arsenal has been named the winner of the Fiscal Year 2013 Secretary of the Army and Army Chief of Staff Safety Award for Industrial Operations. This is the Arsenal'sMore >>
The Watervliet Arsenal has been named the winner of the Fiscal Year 2013 Secretary of the Army and Army Chief of Staff Safety Award for Industrial Operations.More >>
ALBANY, N.Y.—The search still continues for 60-year-old Wilma Trotter. The 60-year-old suffered from dementia and has been missing since early Friday morning when a cab dropped her off at a home on WashingtonMore >>
The search for missing 60-year-old Wilma Trotter continues. More >>
FONDA, N.Y. – Two brothers have been indicted on federal charges in a child pornography case. Officials have confirmed that Richard Hastings, 18, and Robert Hastings, 22, were indicted by a grand juryMore >>
Two brothers have been indicted on federal charges in a child pornography case.More >>
GLOVERSVILLE, N.Y.—A Gloversville man was sentenced to 67 months in Federal Prison on Tuesday. Angel Burgos, 39, was sent to prison based on an arrest that took place on August 27, 2012. Burgos, whoMore >>
A Gloversville man was sentenced to 67 months in Federal Prison on Tuesday.More >>