Residents now able to rate encounters with Albany Police - NEWS10 ABC: Albany, New York News, Weather, Sports

Residents now able to rate encounters with Albany Police

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ALBANY, N.Y. - Starting Monday, the community will be able to rate their experience with the Albany Police Department.

Individuals who have encounters with Albany police officers will be offered the chance to rate how they felt the interactions went as part of the National Police Research Platform's Police Community Interaction (PCI) Survey, administered by the University of Illinois at Chicago.

The Albany Police Department is one of approximately 100 police agencies to participate in this innovative national program. Participating agencies will be able to use the survey data to monitor their performance and improve their training programs.

The goal of the PCI is to collect data that will help establish new benchmarks for excellence in policing and thus help to improve the quality of police services delivered to the community.

Participating in the survey will be simple. As police reports are filed, a letter will be sent to community members asking them to take the survey, which is available in Spanish and English, and can be taken either online, or by telephone.

The letter will include a special code needed to participate in the survey and ensure that only one survey is completed for each encounter.

Police encounters that involve traffic accidents and stops, as well as most non-violent crimes, will be part of the survey. However, encounters that result from domestic violence, sexual assault, or juveniles will not be surveyed.

The Albany Police Department says no one asked to participate in the survey should be concerned that the information could be used in other ways. None of the information will be collected will be managed by the UIC researchers.

The results provided to the agency will not include any information identifying the individual responding to the survey or the officer involved in the contact.

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