State Police Troop G unveils new communications center - NEWS10 ABC: Albany, New York News, Weather, Sports

State Police Troop G unveils new communications center

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© New York State Police © New York State Police

LATHAM, N.Y. – Troop G of the New York State Police unveiled a new communications center on Wednesday where calls from all ten counties served will be dispatched.

The communications section, or COMSEC, will be housed in the new Troop G headquarters and at 3,200-square-feet, is twice the size of the old section. Troop G has been operating out of Latham for over a year. The new facility is built to run for the next 50 or 60 years.

The new communications center is equipped with the newest cutting edge technology. It has sound panels in the ceiling and sound padded walls to decrease ambient noise for dispatchers.

"The dispatchers that you'll see in that room by contract will work anywhere from 8 to 16 hours based on the events of the day and the needs of the troop," said Sgt. Timothy Morris.

To make the dispatchers working long hours more comfortable, they have state of the art work spaces that rise so they can also stand and work at the same time.

The room has an improved 911 mapping system, which State Police say will keep the community safer because they can share information quicker and deploy resources better.

It also has a video wall to monitor weather and traffic throughout the Capital Region, with a new digital radio system that allows dispatchers to communicate with road crews in northern counties to better direct road crews, and if a major weather event knocked out power the room would still be operational.

"It has a UPS backup system which will go to a generator. There's a belly tank, external tanks. We have the ability to bring in additional equipment to keep the facility up and running so it has been designed based on the hurricanes that we've gotten the threats of the world today," explains Sgt. Morris.

The new center also has the ability to house other agencies if needed. It has extra rooms and seating in case of an emergency.

The operation previously took place at the State Police headquarters building on the state campus in Albany.

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