ALBANY, N.Y. -- It's day
two of open enrollment in the New York State Of Health Marketplace and the hang-ups
Even navigators, the
people set up to help individuals enroll, were having trouble signing on to the
One navigator in Albany said
she was unable to log in -- and she wasn't alone. She tells us people all over
the area have met with computer glitches and confusing information when they
The State Health
Department says it's working on fixing the issues, blaming the kinks on the
amount of visitors to the site.
On Tuesday there were over
10 million hits in the first 8 hours the site was open for enrollment.