SCOTIA, N.Y. - A power surge in Scotia on Saturday knocked out power to dozens of people and damaged electronics and appliances in some homes, and now National Grid says it will be honoring claims filed by people affected.
National Grid says the surge happened during high wind conditions over the weekend, and since then the company has received complaints ranging from damaged TVs to broken microwaves, to other electronics.
At first more than 150 people, like Gayle Westerlund who lives on Lark Street in Scotia, were left in the dark
"I came in, I had no power," said Westerlund.
Westerlund says she has been in her home for 55 years and never lost property to a power surge.
She was out when the power got knocked off, but came home to a dark house.
"And in the morning when I went to turn on our TVs nothing worked," said Westerlund.
By Sunday morning she says her lights worked just not her TVs. Even the TV protected by a surge protector doesn't work.
Westerlund says a National Grid employee came to her house Sunday to investigate.
"He looked at the TVs and he said to me they've been fried," she said. "That was the term they used, they've been fried."
National Grid says it believes weather conditions caused a power fluctuation that damaged property in several homes. The company gave us this statement saying;
"After an internal investigation into the situation, National Grid has determined that it will honor claims made by customers who can provide proper documentation of the loss of their property due to the electrical issue on Sept. 21."
After the event, National Grid received calls from our customers, many of whom filed claims with National Grid for their damaged property.
Any customer who believes they may have a claim to file due to this event, can call National Grid's claim department at 315-428-6536 to file their claim.
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