Vermont residents with AT&T can text 911 for a trial period - NEWS10 ABC: Albany, New York News, Weather, Sports

Vermont residents with AT&T can text 911 for a trial period


MONTPELIER, N.Y.  - Some Vermont residents will be able to use their mobile phones to text 911 for a trial period.

According to the Enhanced 911 Board in Vermont, AT&T customers in the state will be able to send a text message to 911 for emergency help during a six month trial.

This trial period begins today.

To use text-to-911, AT&T customers should only use the texting option when calling is not possible.  The first text message should contain specific location information and the nature of the emergency.  Emergency personnel cannot access cell phone location for those using the texting service.  Also, abbreviations and slang should not be used. 

The board is working with other wireless carriers, who have already taken steps in an agreement with the National Emergency Number Association and the Association of Public Safety Communications Officials.

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