Some Time Warner customers without phone service - NEWS10 ABC: Albany, New York News, Weather, Sports

Some Time Warner customers without phone service

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UPDATE: Time Warner Cable says all phone issues some customers were experiencing have been resolved. The company released the following updated statement to NEWS CENTER:

"Our engineering team is investigating the root cause of yesterday's outage which intermittently affected some of our phone customers. Our network operations center and engineers instantly responded to the service issue and quickly began repairs with all service restored to normal by 3:15am ET."


ALBANY, NY - Some Time Warner Cable customers throughout the area are experiencing trouble with their phone service.

Time Warner Cable officials: "There's a technical issue preventing a limited number of our Home Phone customers from placing or receiving calls on an intermittent basis. Our engineers are working on the problem to restore service as quickly as possible."

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