National Grid cautioning customers about phone scams - NEWS10 ABC: Albany, New York News, Weather, Sports

National Grid cautioning customers about phone scams

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ALBANY, N.Y. -- National Grid is warning its customers to be cautious of people calling and asking for their personal banking or credit card information. 

Recently, several National Grid customers have fallen victim to callers purporting to be from National Grid, and getting personal and confidential banking information from them over the phone. 

The scammers threatened power turn-offs if they did not disclose the information.

National Grid urges customers to verify the identity of anyone who calls claiming to be from National Grid and asks for banking information.  The easiest way to handle this is to tell the caller you will call them back, then contact National Grid at 1-800-642-4272 and ask to speak to a supervisor in the disconnections department.

Customers who fear that they have fallen victim to the scam should immediately contact local law enforcement officials in their area.

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