New York, New York -- New York Sen. Chuck Schumer will introduce legislation to mandate passenger advocates at Transportation Security Administration check points at airports throughout the nation.
Schumer says recent incidents at airports with passengers complaining of inappropriate and harassing behavior offer proof that passengers need an onsite point of contact.
He specifically referenced three incidents where elderly women claimed to have been inappropriately searched at JFK Airport, and then the TSA admitted the screeners had violated standard practice.
"Going through security at our nation's airports should not be a humiliating or degrading experience," Schumer said in a press release. "Because the TSA has refused to put passenger advocates at our nation's airports, today I'm introducing legislation that would force them to do so."
Schumer's proposed legislation would establish an "Office for Passenger Support" in order to track complaints from the general public regarding screening practices, and require a TSA passenger advocate at the airport at all times.
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